With Einstein GPT, Salesforce will transform every customer experience with generative AI.Įinstein GPT will infuse Salesforce’s proprietary AI models with generative AI technology from an ecosystem of partners and real-time data from the Salesforce Data Cloud, which ingests, harmonizes, and unifies all of a company’s customer data. San Francisco - MaSalesforce (NYSE: CRM), the global leader in CRM, today launched Einstein GPT, the world’s first generative AI CRM technology, which delivers AI-created content across every sales, service, marketing, commerce, and IT interaction, at hyperscale. Salesforce Ventures’ $250 million Generative AI Fund will bolster startup ecosystem and development of responsible generative AI.The new ChatGPT app for Slack integrates OpenAI’s advanced AI technology to deliver instant conversation summaries, research tools, and writing assistance.Einstein GPT will integrate with OpenAI to provide Salesforce customers with out-of-the-box generative AI capabilities.
Einstein GPT is open and extensible – supporting public and private AI models purpose-built for CRM – and trained on trusted, real-time data.Einstein GPT creates personalized content across every Salesforce cloud with generative AI, making every employee more productive and every customer experience better.
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